We’re unable to make any changes to your order once you’ve hit the ‘place order’ button, this includes the following:
Changing the item or size
Delivery/billing address
Adding items to your order
Shipping method
There is a 1-hour window where you can cancel your order by locating the order in your account section and hitting the ‘cancel order’ button.
After 1 hour, it is too late to cancel the order and you’ll need to follow our returns process. Check it out here.
If you don’t have a customer account, we’re unable to cancel the order for you. However, you can try to cancel it my messaging us.
*If you input the incorrect address at checkout, we can not be held accountable if the order goes missing. We are not liable to refund/replace this order.
