Due to a high volume of orders and limiting staff members to comply with COVID-19 social distancing guidelines, orders may take longer than usual to ship out. Please rest assured that we are working as hard as possible to get your order shipped out to you!
-Orders are shipped to the provided shipping address listed under customer’s account.
-Evianté Co is not responsible for packages delivered to mistyped or invalid address.
-All returning packages due to insufficient address will be sent a verification email. Customers will have 72 hours to respond, failure to reply within 72 hours will automatically result in order cancellation.
-Customer’s funds will be transferred to store credit.
-Two orders cannot be combined
-Orders are generally received within 13-18 business days (2.5-3.5 weeks) after date of fulfillment.
-Expected delivery dates may vary during High volume sales times, depending on volume of mail experienced through postal service.
-Duties and taxes are determined by the customs agency within the designated country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the Tax-free threshold, if it exists, for goods imported into the designated country.
-Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.
-International shipping expected delivery dates varies depending on the location.
-Orders are generally received within 13-18 business days
-Shipping dates may vary during holiday season, depending on volume of mail experience through postal service.